“BiznusSoft committed to move our operations in the SaaS cloud and successfully delivered. They delivered what they promised and are always available to support us when we need them. I would highly recommend the team and the solutions they offer.”
Jonathan Houskamp / Business Operations / TMI Compressed Air Systems
Since 1990, TMI Compressed Air Systems has been providing customers with unrivaled value in every product and service it offers. TMI has one of Michigan’s most comprehensive, premium-quality brand lines of compressors and air-related equipment, enabling them to extensively serve the manufacturing, healthcare, food and beverage industries. Known for superior products, high work standards, timeliness and a commitment to safe working environments, TMI Compressors takes care of everything, from delivery, installation and setup, to instructions on use and removal of your old equipment. TMI Compressors constantly strives to accommodate the customer with reliable, efficient solutions that saves money and keeps the company operating seamlessly.
TMI Compressors did not have full visibility of projects and their profitability. As such, they realized that the best way to improve visibility and transparency would be through transforming their service operations into a refined user-friendly solution, where reporting unaccountability of tasks and tracking issues got embedded in the DNA of the organization. At the same time, TMI was going through a phase of managing their growing footprint without expanding their workforce. There was a need of decreasing overheads to accomplish faster growth. A quick-to-implement cloud-based field service solution was very helpful for that growth.
Often, with a strong demand for your products by customers, there come some growing pains. A seamless solution that tracks profitability is the obvious next step. Add to that the challenge of organizing employee expenses of a growing firm. BiznusSoft started this engagement with a commitment to deliver value fast to aid growth.
BiznusSoft initiated the engagement with its proven project management approach. This approach introduces a controlled process that ensures enhanced collaboration, improved user adoption and reduced project risk. As a quick win, TMI implemented a Field Service system, without disrupting business operations and increased visibility of the processes right away. In addition, the BiznusSoft team instilled reporting to help the team with important decision-making with analytical metrics. The BiznusSoft team also worked closely with the TMI project sponsor to streamline operations during this growth and reduce overhead costs.