Customer & Partner Community Portal
Connect Customers and Partners to Your Field Service Ecosystem
BiznusSoft’s Customer & Partner Community Portal provides a secure, mobile-optimized platform for customers, partners, and contractors to access service information, place orders, and track progress — all within your branded environment.
Trusted by 500+ companies worldwide
Salesforce
Microsoft
Oracle
ServiceNow
Trusted by 500+ companies worldwide
Salesforce
Microsoft
Oracle
ServiceNow
Key Features
Key Features
Customer Work Order Visibility
Allow customers to view their open, in-progress, and closed work orders, along with service history for purchased or rental assets. Maintain customer-specific profiles and security.
Mobile-Optimized & Custom Branding
Create and customize portal themes to reflect your brand while providing full mobile accessibility for customers and partners.
Partner Vendor Ordering
Expose your item catalog to partner vendors, allowing them to submit orders for supplies directly through the portal.
Self-Service Capabilities
Enable customers to provision quotes, RMAs, and service orders on their own, streamlining service requests and reducing administrative delays.
Third-Party Contractor Access
Assign contractors to work orders so they can log in, update jobs directly in the system, and reduce duplicate entries while maintaining compliance with company standards.
Unified Ecosystem
Keep support and service interactions within a single system to reduce delays, double data entry, and improve overall efficiency.
Where others promise, BiznusSoft delivers.
Many portals are disconnected from operations, creating inefficiencies and poor user experiences. BiznusSoft integrates customer, partner, and contractor interactions directly into your Salesforce-native field service system. With BiznusSoft, the Customer & Partner Community Portal isn’t just access — it’s a connected experience that empowers users, reduces administrative overhead, and strengthens relationships.
Custom Dashboards & Reporting
Track portal activity, service requests, and vendor engagement in real time.
Tailored Customizations
Configure access levels, workflows, and branding to match your business and user needs.
Proof of Concept
Test portal functionality and user experience before full deployment.
Implementation, Training & Support
Ensure your customers, partners, and internal teams can navigate and utilize the portal effectively from day one.
